Terms and Conditions

These terms explain the conditions for using the Bolof Agro Technologies website and the general basis on which enquiries are handled.

Bolof Agro Technologies is a registered Nigerian business, registration number BN 3121656, located at:

Bolof Agro Technologies ComplexTanke Bubu AreaIlorin, Kwara State, Nigeria

Telephone/WhatsApp: +234 814 955 8950Email: inquiries@bolofagrotechnologies.comWebsite: www.bolofagrotechnologies.com

Specific purchases, projects and services may require a separate quotation, order confirmation or written agreement. Where an accepted transaction-specific agreement differs from these general terms, that agreement takes priority to the extent permitted by law.

Nothing in these terms removes rights or remedies that cannot lawfully be excluded.

You may use the website to obtain information and make legitimate enquiries.

You must not use it to submit unlawful or misleading material, impersonate another person, upload harmful files, interfere with security or attempt unauthorised access to systems or records.

If you act for an organisation or another person, you must have authority to make the relevant request or commitment.

We aim to provide accurate and useful information. However, descriptions, photographs and general technical information do not replace a quotation, agreed specification, safety instruction or professional assessment of your particular requirements.

Product and equipment availability, configurations and service arrangements must be confirmed before an order is accepted.

Any capacity, output or performance requirement must be expressly agreed in writing rather than assumed from a general website description.

Submitting a form, requesting a quotation or sending a WhatsApp message does not by itself create a binding order, reserve equipment or confirm a booking.

An automated acknowledgement confirms receipt only. A transaction becomes binding when the applicable offer and acceptance requirements have been met, including any conditions stated in the agreed quotation or written agreement.

A quotation should identify the relevant scope, specifications, price, validity period and applicable conditions.

Changes to quantities, materials, site conditions, packaging, design or other requirements may require a revised quotation.

Customers should check quotations carefully and raise questions before acceptance.

Prices, taxes, delivery charges, deposits, payment stages and payment methods will be communicated for the relevant transaction.

Do not assume that a price for one product, capacity or order applies to another.

Payments should be made only through payment instructions confirmed by Bolof Agro Technologies. If payment details appear to change unexpectedly, verify them using our established contact details before paying.

Custom fabrication, processing-line development and engineering work will be based on agreed requirements.

These may include the material being processed, required output, power supply, food-contact requirements, operating environment, installation scope and customer responsibilities.

Changes requested after approval may affect costs and completion arrangements. Material changes should be agreed in writing before additional work proceeds.

Customers must provide accurate information relevant to design and installation. We remain responsible for the obligations and standards applicable to the work we agree to perform.

Product selection, quantities, pack sizes, labelling, custom branding and supply arrangements must be confirmed for each order.

Customers should review the product label for ingredients, allergen information, storage instructions and best-before or other applicable date markings. If you have a food-allergy concern, seek clarification before purchasing or consuming the product.

Custom-packaging customers must have permission to use any supplied names, logos or artwork. Customisation must not remove or obscure information required by applicable law.

Delivery and installation responsibilities, locations, charges and timeframes will be set out in the relevant agreement.

Where installation is included, customers must provide the agreed access, utilities, foundations, workspace and other necessary site conditions.

Any delay or additional cost caused by a material change or an unprepared site should be communicated and addressed under the agreement. Estimated dates are not guaranteed deadlines unless expressly agreed as such.

Please inspect delivered products and equipment promptly and notify us of damage, shortages or apparent defects, providing relevant photographs or other information where reasonably available.

Any agreed inspection, testing or commissioning procedure will be stated in the relevant agreement.

Failure to identify a hidden defect immediately does not remove statutory rights. Signing a delivery note does not by itself waive rights concerning defects that were not reasonably apparent.

Machinery must be operated by appropriately trained persons and used for its intended purpose in accordance with supplied instructions and applicable safety requirements.

Operators must use required protective equipment and must not bypass guards or safety devices. Maintenance and repair work should be undertaken by competent persons with appropriate isolation procedures.

Unsafe modification, misuse or poor maintenance may affect performance and contractual warranty coverage, but does not remove rights that cannot lawfully be excluded.

Any additional commercial warranty, servicing arrangement or after-sales commitment will be stated in the accepted quotation, warranty document or service agreement.

Do not assume a particular warranty period or scope unless it has been confirmed.

Commercial warranty conditions operate alongside, and do not replace, applicable statutory rights concerning quality, safety and remedies for defective goods or services.

Selected equipment may be available for rental or lease, subject to availability and a separate agreement.

That agreement will specify matters such as duration, charges, deposits, delivery, permitted use, operator responsibilities, maintenance, damage, insurance where applicable and return arrangements.

An online enquiry does not confirm a reservation or rental entitlement.

Training, research collaboration and consultancy are provided according to agreed scope, arrangements and fees where applicable.

Dates, venues, deliverables, participant requirements and any certificates must be confirmed before a booking is treated as accepted.

Research or consultancy support does not guarantee a particular academic grade, funding award, regulatory approval, commercial result or business profit.

Ownership and permitted use of research outputs, designs and prototypes should be addressed in the relevant written agreement.

Please contact us promptly if you need to change or cancel an order, booking or project.

The outcome depends on applicable law, the accepted agreement, the stage of work and reasonable costs already incurred. Custom fabrication or packaging may involve committed materials or work that affects the cancellation assessment.

We will explain any proposed cancellation charge and its basis. There is no blanket “no refunds” rule under these terms.

Rights to refunds, repair, replacement or other remedies under applicable law remain unaffected.

Website text, branding, photographs, drawings and other original materials are protected by applicable intellectual-property laws and belong to Bolof Agro Technologies or their respective rights holders.

You may view and share links to public pages. Reproduction, commercial reuse or removal of branding or watermarks requires permission unless otherwise permitted by law.

Ownership of commissioned designs, drawings, prototypes or other deliverables will be determined by the relevant agreement. Payment for equipment does not automatically transfer every intellectual-property right associated with its design.

You retain any rights you hold in drawings, photographs, specifications and other materials you submit.

You authorise us to use those materials only as reasonably necessary to assess your request, communicate with you and carry out agreed work, subject to applicable confidentiality and privacy obligations.

You must have permission to share the materials. If special confidentiality arrangements are required, agree them with us before sending the information.

Links to external websites and platforms are provided for convenience.

We do not control their content, availability or terms. Your use of those services is subject to their own conditions.

We will exercise the care and skill required by applicable law in providing agreed goods and services.

Website availability may be interrupted by maintenance or technical issues. General website information should not be treated as a guarantee of suitability for a specific application without an appropriate assessment.

Any transaction-specific limitation of liability must be lawful, fair and clearly communicated. Nothing in these terms excludes liability for fraud, or any liability or consumer right that cannot lawfully be excluded or restricted.

Events outside a party’s reasonable control may affect an agreed delivery or service.

The affected party should notify the other promptly and take reasonable steps to reduce the impact. Revised arrangements, cancellation or refunds will be handled under the agreement and applicable law.

This clause does not automatically permit us to retain payment for undelivered goods or unperformed services.

Personal information is handled as explained in our Privacy and Cookie Policy, available at /privacy.

Accepting these terms does not automatically provide consent to unrelated marketing or optional tracking.

Please send complaints to inquiries@bolofagrotechnologies.com, including enough information for us to identify the transaction and understand the problem.

We will seek to resolve complaints fairly. Parties may agree to mediation or another suitable dispute-resolution process.

These terms are governed by Nigerian law. Disputes may be brought before a court with competent jurisdiction, subject to any mandatory rights or procedures.

Nothing in these terms prevents a customer from contacting a regulator or exercising statutory rights.

Updated terms will be published on this page with the relevant date.

Changes do not retrospectively alter an existing accepted order or agreement unless lawfully agreed by the parties or required by law.

Bolof Agro TechnologiesBolof Agro Technologies ComplexTanke Bubu AreaIlorin, Kwara State, Nigeria

Telephone/WhatsApp: +234 814 955 8950Email: inquiries@bolofagrotechnologies.comWebsite: www.bolofagrotechnologies.com

Business hours: Monday–Saturday, 8:00 a.m.–5:00 p.m. WATClosed: Sundays and Public Holidays