Privacy and Cookie Policy

This policy explains how Bolof Agro Technologies handles personal information provided through our website, enquiries and related business communications. It also explains our approach to cookies and similar technologies.

Bolof Agro Technologies is a registered Nigerian business, registration number BN 3121656. We are responsible for deciding how and why personal information is used in connection with our enquiries and business activities.

Our contact details are:

Bolof Agro TechnologiesBolof Agro Technologies ComplexTanke Bubu AreaIlorin, Kwara State, Nigeria

Telephone/WhatsApp: +234 814 955 8950Email: inquiries@bolofagrotechnologies.comWebsite: www.bolofagrotechnologies.com

Depending on how you interact with us, we may collect:

• Your name, telephone or WhatsApp number and email address.
• Your organisation, role, address or proposed delivery or project location.
• The products, machinery, services, training or research support you are interested in.
• Requested quantities, packaging sizes, specifications, budgets and preferred timelines.
• Information about proposed machinery, processing operations, farm developments or other projects.
• Messages, correspondence and documents or images you choose to submit.
• Order, quotation, payment-reference and service records where you enter into a transaction with us.
• Technical information generated when you use the website, such as IP addresses, browser information and security or error logs, where collected by the website or its service providers.
• Records of privacy acknowledgements, preferences and consent where applicable.

Please provide only information relevant to your request. Do not send passwords, full payment-card details or unnecessary sensitive personal information through our enquiry forms.

If you provide information about another person, you must have an appropriate reason and authority to share it with us.

We obtain information when you:

• Complete a contact, product-enquiry, quotation or other website form.
• Contact us by telephone, email, WhatsApp or social media.
• Request or receive products, machinery, training, consultancy or other services.
• Send specifications, drawings, photographs or other supporting materials.
• Use website features that generate technical or security records.

Third-party communication platforms handle information under their own privacy policies as well as providing information to us when you communicate with our business.

We use relevant information to:

• Respond to enquiries and communicate about your requirements.
• Prepare quotations and assess whether we can meet a request.
• Process and fulfil agreed orders or services.
• Arrange delivery, installation, training, support, rental or lease activities.
• Maintain business, accounting and service records.
• Deal with complaints, warranty enquiries and disputes.
• Protect the website and our business against misuse, fraud and security incidents.
• Meet applicable legal obligations.
• Send promotional communications where we have an appropriate lawful basis.

Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.

The lawful basis depends on the activity:

• Steps towards a contract or performance of a contract: where processing is necessary to respond to a request for a quotation or provide an agreed product or service.
• Legal obligations: where we must retain or disclose information to comply with applicable law.
• Legitimate interests: where necessary for proportionate business administration, security, customer support or the handling of claims, provided those interests are not overridden by your rights.
• Consent: where we ask you to agree to a particular optional use of information.

Where we rely on consent, you may withdraw it by contacting us. Withdrawal does not make earlier lawful processing unlawful.

Acknowledging this policy does not waive your rights or give blanket permission for every possible use of your information.

Some information is necessary to understand your request, contact you or fulfil an agreement. Required form fields will be identified.

If you do not provide necessary information, we may be unable to respond fully or provide the requested service. Information marked as optional is not required simply to submit an enquiry.

Where necessary for the purposes described in this policy, information may be shared with:

• Authorised personnel handling your request.
• Providers supporting website hosting, data storage, email, communications and technical maintenance.
• Delivery, installation or other service partners where needed to fulfil an agreement.
• Professional advisers assisting with accounting, legal or other business matters.
• Regulators, law-enforcement bodies or other recipients where disclosure is required or permitted by law.

Sharing should be limited to information relevant to the recipient’s role. Service providers acting on our behalf must be subject to appropriate data-protection arrangements.

Some technology or communication providers may process information outside Nigeria.

Where an international transfer occurs, we must ensure that it has a lawful basis and that the protections required by applicable Nigerian data-protection law are in place.

You may contact us for information about relevant recipients and transfer safeguards.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including relevant legal, accounting and dispute-resolution requirements.

The retention period depends on matters such as whether an enquiry becomes an order, the duration of a service relationship, applicable record-keeping obligations and whether a complaint or claim remains unresolved.

Information that is no longer needed should be securely deleted or anonymised, subject to applicable obligations and appropriate backup-management procedures.

We take reasonable technical and organisational measures appropriate to the information handled and the risks involved.

However, no website, email service or internet transmission can be guaranteed to be completely secure. Please avoid sending unnecessary confidential or sensitive information through general enquiry channels.

Subject to applicable law and relevant exceptions, you may request:

• Confirmation of whether we process your personal information and access to it.
• Correction of inaccurate or incomplete information.
• Deletion of information.
• Restriction of, or an objection to, certain processing.
• Transfer of your information where the right to data portability applies.
• Withdrawal of consent where processing depends on consent.
• Protection from qualifying decisions based solely on automated processing.

You may object to the use of your personal information for direct marketing.

To exercise a right, email inquiries@bolofagrotechnologies.com. We may request proportionate information to verify your identity and understand your request. We will respond within the period required by applicable law and explain any lawful reason we cannot fulfil a request.

Cookies are small files stored on your device. Similar technologies include browser storage and technologies used by embedded services.

The website may use necessary technologies to support functions such as security, sessions, form operation and remembering privacy preferences. These should be limited to their necessary purposes.

Optional analytics or advertising technologies, if introduced, will be explained before activation and will be subject to appropriate consent controls. Where these controls are provided, you may accept, reject or later change your optional choices without losing access to essential website functions.

Where applicable, details of active cookies and similar technologies—including their provider, purpose and duration—are provided in the website’s cookie information or preference controls.

You can also manage cookies through your browser. Blocking necessary technologies may prevent some website features from working properly. Browser cookie settings may not control every form of similar storage or tracking.

A normal link to an external website is different from embedded content that communicates with a third party while you are viewing our website.

If we introduce solely automated processing that produces legal or similarly significant effects, we will provide the required information and safeguards before it is used.

You may contact us with questions about how a decision concerning your enquiry or personal information was made.

Our general commercial enquiry forms are intended for adults and authorised representatives of organisations.

Where a training or educational activity involves children, appropriate arrangements must be made with the relevant parent, guardian or institution, including consent where required by law.

Please contact us if you believe a child has provided personal information without an appropriate arrangement.

Our website may link to WhatsApp, social-media platforms and other external websites.

Their handling of information is governed by their own policies. We encourage you to review those policies before providing information to them.

Please contact us at inquiries@bolofagrotechnologies.com if you have a question, request or complaint about your personal information.

You also have the right to complain to the Nigeria Data Protection Commission. Information about its complaint channels is available at https://ndpc.gov.ng.

You do not have to complete our internal complaints process before exercising a right available under applicable law.

We may update this policy to reflect changes to our activities, technology or legal requirements.

The current version and its effective or last-updated date will appear on this page. Where a change requires additional notice or fresh consent, we will take the appropriate steps.